Support

Need help with NonoPix? We're here for you. Check the FAQ below or reach out directly.

Contact Us

For bug reports, feature requests, or any questions:

We typically respond within 48 hours.

Frequently Asked Questions

How do I restore my premium purchase?

Go to Profile (bottom-right tab) and tap "Restore Purchases". This will re-activate your premium features if you've previously purchased them on the same Google or Apple account.

When does the daily puzzle reset?

A new puzzle is available every day at midnight UTC. Depending on your timezone, this may appear in the evening of the previous day.

What are the difficulty tiers?

NonoPix has three tiers: Beginner, Regular, and Expert. Each tier offers the same themed image at different grid sizes. You'll be promoted to the next tier as you improve.

How does the scoring system work?

Your score is based on solve time relative to the puzzle's par time, with penalties for errors and hints used. A flawless solve (no errors, no hints) earns a bonus. Scores range from 0 to 100.

Can I delete my data?

Yes. Email us at maxime.begin@gmail.com and we'll delete your data within 30 days. See our Privacy Policy for details.

The app crashed or something looks wrong

Please email us with your device model, Android/iOS version, and a description of what happened. Screenshots help a lot!